Shape

3D/AR Catalog – Frequently asked questions

Use 3D and Augmented reality technology to take your product demonstrations to the next level. Place your products anywhere and use animations to explain the features.

It works for multiple categories of products like furniture, home appliances where product comprehension and visuals are critical for decision making.

Would 3D/AR viewer work well on mobile?

Yes absolutely. Check out our sample products on mobile.

I have 3D models of my products, can I use them?

Yes absolutely. We need low poly, PBR models in .glb file format. It is super easy to convert them from any 3D file format to .glb

Can you help us create 3D models?

Yes. You can create 3D models from pictures through our design services.

Do we need coding, design or 3D experience to add interactions?

We provide an easy drag and drop interface to manage 3D models and interactions. You can go live without any coding or design.

Can I integrate on my Shopify website or eCommerce website?

Yes. It is quite simple to integrate on Shopify. Please reach out if you need any help.

How do we integrate with our website?

You could easily integrate our solution on your website. We provide Javascript SDK as well as embeddable links.

Will it impact our website loading speed?

No. All the content and experience will be directly delivered from our servers and it will be a lazy load.

How do we integrate it on Amazon and other e-commerce marketplaces?

You can use our product QR code and add it to any of your marketing images.

What happens to my content after my subscription expires?

We will never delete any of your content without notice. You can always download the 3D model from the dashboard.

I need a free trial to evaluate your product.

Yes. We do provide a 14-day trial. Go ahead and signup.

How do we measure the effectiveness of 3D/AR?

We provide a great amount of analytics. You can track total views, interactions and time spent by your customers. You can track these metrics across your catalog or per product. You could also integrate our analytics APIs to measure conversions.